Question 1

What can I expect in a 1:1 session?

Accepted Answer

Sessions are 50-80 minutes on the NousTalk platform, focused on your needs. We start with what feels heaviest for you, using somatic practices, parts work, and meaning-making to help you find hope and purpose. It’s a safe, non-judgmental space.

Question 2

What's the difference between counselling and coaching?

Accepted Answer

Counselling is regulated (MPCC-P) and usually available only to BC residents for mental health treatment. Coaching is legally considered non-therapeutic and is more of a goal-focused support, open worldwide. Both are trauma-informed, book a free connection call to see what’s right for you.

Question 3

Do you accept insurance?

Accepted Answer

As an MPCC-P, 1:1 counselling is reimbursable through many extended health plans. Contact me for a list of providers who usually cover my services, but always double check directly with your insurance plan provider. I can direct bill through Telus Health (provider number 2157401). Coaching, groups, workshops, and other services are not covered. I can provide receipts for all services.

Question 4

Are sessions virtual or in-person?

Accepted Answer

All 1:1, groups, and most workshops are virtual for flexibility and accessibility (unless specifically set up otherwise). In-person workshops/consulting are available in coastal BC (e.g., Sunshine Coast, Greater Vancouver) or further with travel covered.

Question 5

What if I'm in crisis?

Accepted Answer

My services are supportive but not for emergencies. For immediate help in BC, call the Crisis Line at 1-888-494-3888 or 988. We’ll screen during our connection call to ensure a good fit.

Question 6

How do payments work?

Accepted Answer

Secure payments through the Nous Talk platform or e-transfer. Payment plans available for groups/intensives. Full details on the service page.

Question 7

Can I get a refund?

Accepted Answer

To respect everyone’s time and energy, please provide at least 48 hours notice for cancellations or rescheduling. Late cancels/no-shows are charged the full fee. For groups, refunds are full up to 48 hours before start (minus $50 admin fee); prorated after. Emergencies waived with notice, contact me if you need flexibility, and we’ll work it out compassionately.

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